Frequently Asked Questions
Starting care can bring up many questions. Our goal at Integrated Psych Care is to make your experience as smooth and comfortable as possible. Below you’ll find answers to some of the most common questions we hear from patients and families.
FAQ Categories
You can call our office directly or use our online contact form. We’ll help you find a convenient time and walk you through the intake process.
Yes, we offer flexible scheduling, including select evenings and weekends, to accommodate your needs.
Yes, you can reschedule or cancel by calling our office. We ask for at least 24 hours’ notice so we can offer your slot to another patient.
If you miss an appointment, please contact us as soon as possible. Missed appointments without prior notice may be subject to a cancellation fee, but we understand that emergencies happen.
We provide individual, group, and family therapy, as well as integrated care services for those with medical or behavioral health needs.
Absolutely. Integrated care is central to our approach, and we regularly collaborate with other healthcare providers at your request.
Yes, we provide secure telehealth appointments for most services, so you can receive care from the comfort of your home.
We offer services for children, adolescents, adults, and older adults.
We accept most major insurance plans, Medicaid, Medicare, and offer sliding scale fees. Our billing team can help clarify your benefits.
We offer out-of-pocket payment options and a sliding scale to help make care affordable.
Yes, we will discuss all fees, co-pays, and payment options with you before your first session.
Yes, we can arrange payment plans to help make care affordable if you are paying out-of-pocket.
Yes, your privacy and confidentiality are a top priority. We follow all legal requirements to protect your health information.
The length of treatment varies for each person. Some benefit from a few sessions, while others may need ongoing support. Your care plan will be personalized to your needs.
No referral is required for most services, but some insurance plans may request one. Our team will help you understand your requirements.
Please bring a photo ID, insurance card, a list of current medications, and any referral paperwork if applicable.
Still Have Questions?
If you don’t see your question here or need more details, we’re here to help. Reach out to our team at Integrated Psych Solutions for personalized answers and support. We look forward to guiding you on your journey to wellness.